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512-507-6450
info@crossfitcentral.com

FAQs

What is CrossFit Central? 
CrossFit Central is a company that utilizes the national CrossFit philosophy in every training program offered. We offer a variety of programs for all fitness levels, including Boot Camps, and indoor programs. CrossFit Central focuses on fitness and wellness through community development and support.

What’s the difference between Boot Camp and CrossFit? 
Boot Camps take place in an outdoor setting and focus on cardio work while utilizing your body’s own isometrics to build strength and gain agility. CrossFit classes take place indoors at our CrossFit Central facility and focus more on using external weights to build strength while placing an emphasis on form and technique.

Do I need to be a serious athlete to do CrossFit, Boot Camp or Athletic Training? 
One of the best things about CrossFit Central is that every program is scalable to each individual’s fitness level, so whether you’re a serious athlete or working out for the first time, CrossFit Central is for you.

I Am Visiting From Out of Town, Can I Drop In?
Yes! We love visitors! You can come and drop while you are here – our rules are you must have been CrossFitting at an affiliate gym for at least 3-months, check out our schedule online, select a class that is not sold out and then send us an email request to info@crossfitcentral.com and await approval.  Our drop in fee for out of town CrossFitters is $20.  Come 10 minutes early to fill out our information form and waiver.  We look forward to meeting with you.

How intense are the classes? 
Our programs are all scalable to your fitness level. In other words, it’s you against the workout—you get to decide exactly how intense your workout will be.

What results can I expect? 
You can expect to get in the best shape of your life with CrossFit Central. Melt away 5-10 unwanted pounds, get out of the gym for a not so traditional workout, and cut your personal training fees by ¾. You can also expect to get better core strength and a tighter backside, as well as functional strength and agility, that apply to sports and everyday life.

I really want to sign up, but the class I want is SOLD OUT. Is there a wait list?
Yes there is a wait list! Stop by and see our front desk at the Burnet location, email info@crossfitcentral.com or call 512.507.6450 and let them know the time you would like. You can only have your name on two waiting lists.

Are there shower facilities available at the CrossFit Central Facility? 
Yes! Our 6205-A Burnet Road facility does include two showers that are open for use by our clients, but bring your own toiletries!

What is your weather policy? 
When it’s raining, the class meets at the scheduled location and then moves to a covered area. In more severe weather, check the Web site for updates or look for an email from the instructor with more information on cancellations or relocations.

I need to cancel my membership – what do I need to do?
We ask for a two week notice for cancellations by email to info@crossfitcentral.com. If the auto payment has already come out we are unable to give you a refund. Auto payments run the Sunday before each program starts.

Who are the class instructors? 
CrossFit Central instructors are all CrossFit and CPR certified and all are experienced in group training. CrossFit Central instructors are highly motivated and experienced individuals who will coach you to your fitness and wellness goals!

CrossFit Central Policies

Missed Class/Make-Up Policy

If you miss a class, you can make it up under these guidelines:

  1. You missed for a good reason (sleeping in is not a good reason)
  2. You notified your coach ahead of time or that day before class

 

To make up a class:

  1. You must get approval from your coach to make up your class in their or another coach’s program
  2. You can make up classes in any class that is NOT Sold Out

 

Class Credit Policy:
In most cases, missed class credit(s) do not rollover into the next month – it should be taken within that month’s program.  Exceptions will apply as deemed fair due to issues such as injury or a significant number of approved class credits.

  1. 2 or less class credits must be made up in the month in which they were provided
  2. 3 or more must be used within 30 days from which they are provided.

 

Terms/Contracts/Packages:

We do not ask anything more than a month to month commitment from our clients – - Autodraft is required for all month to month athletes and will be set up upon the enrollment of your first class (see cancellation policy above)

We do offer 3, 6, and 12 month discounted contracts to those who are ready to commit several months with us. See the more formal contact online when purchasing a contract or package. In summary, there are no refunds and you can put a freeze on your account only one time during the duration of your contract, and the freeze can last no longer than 90 days (exceptions for injury and pregnancy)

Switching Classes:
We ask that you switch classes when a new program starts. The programs run on 4 week cycles and the front desk is happy to help you make the switch.

Refunds:
Refunds will be provided due to permanent disability or permanent relocation.  Refunds will not be given under any other circumstances.  Credits are possible, but please see the notes on class credits above. All refunds are subject to a processing fee.

Lost/Stolen Item Policy:
CrossFit Central can not be held responsible for the loss or theft of personal items left in the gym or in the car parked on our premises.

Contracts/Packages:
See the more formal contact online when purchasing a contract or package.  In summary, there are no refunds and you can put a freeze on your account only one time during the duration of your contract, and the freeze can last no longer than 90 days.